OAuth providers

Dialpad

Set up Dialpad OAuth for business phone, video, and messaging

Overview

Connect your users to Dialpad for business phone systems, video conferencing, and team messaging.

Property	Value
Provider ID	`dialpad`
Category	Communication
PKCE	Supported
Token refresh	Automatic
Redirect URI	Shown in Developer Portal

Step 1: Register a Dialpad OAuth App

Open Dialpad's OAuth registration guide

Visit the Dialpad OAuth guide — Dialpad does not have a self-serve OAuth app console.

Submit the OAuth registration form

Follow the registration form linked from the OAuth guide. Provide the Alter callback URL (from the Developer Portal) as the Redirect URI and request any non-default scopes you need.

Wait for credentials

After Dialpad approves the registration, they will email the Client ID and Client Secret.

Step 2: Add to Alter Vault

Open the Developer Portal

Go to portal.alterauth.com and navigate to the application.

Add Dialpad provider

Go to OAuth Providers > Add Provider > Dialpad.

Enter credentials

Client ID: Paste your Dialpad Client ID
Client Secret: Paste your Dialpad Client Secret

Select scopes

Choose the scopes the application needs.

Save

Click Save. The provider is now active.

Available Scopes

Scope	Description
`calls:list`	Read call logs (default)
`change_log`	Read change-log events (default)
`recordings_export`	Export call recordings
`message_content_export`	Export message content
`screen_pop`	Trigger screen-pop events
`fax_message`	Send and read fax messages
`offline_access`	Obtain a refresh token for offline access (default, required)

Notes

Select only the scopes the application needs. For basic call analytics, calls:list is typically sufficient (include offline_access for a refresh token).
The recordings_export scope provides access to call recordings, which may contain sensitive data. Request this only when needed.
Non-default scopes (recordings_export, message_content_export, calls:list, fax_message, offline_access) require Dialpad approval. Request them in the registration form or by emailing api@dialpad.com.
See the Dialpad API documentation for more details on available endpoints.